How can I activate a new sim card using my old account?

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  • Question
  • Updated 2 years ago
  • Answered
I bought a new phone and I was told on Koodo earlier that I can activate my sim card using the same account, but how?
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Posted 5 years ago

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Log into your Self Serve account, click on Mobile Phone > Change Phone > Enter serial number of new sim card.
Where can I find the mobile phone tab?
nvm found it! thanks a lot!
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Diane Fudger

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They have removed this nice and easy update feature. :(
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Duh! Brilliant...what can I say. Now I'll rather cut my old card and re-use it.
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Paul Deschamps, Mobile Master

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Go online to your self serve and choose to change phone then input the # on the new Sim card it will ask for and submit. It will take about 15 minutes for the new card to become active.

If it's the same size Sim card as your old phone then just pull the card out if your old phone and put it into your new one and turn it on and away you go
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Jackie Fenton

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Its a new phone and i purchase a new sim card.
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Alex Ohara

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do you know if you can do this on prepaid as well?