How to view number of minutes used in India calling addon plan

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  • Updated 3 years ago
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Where can I view the number of minutes that I have used out of the 1000 minutes if I have the 1000 min LD service (India) addon? I am unable to find this information under self serve.
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Amit Chopra

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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Since you are roaming on another network it is impossible for Koodo to get this info until they are billed the charges from that carrier. The only way to keep track is to look in your call logs on the phone and keep track manually.
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Amit Chopra

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I don't think this is roaming. I am using the '1000 min LD service (India)' addon pack that gives me 1000 minutes talk time for 20$ every month. I am very much in the home network when using this.

Please confirm.
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Paul Deschamps, Mobile Master

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So your in Canada calling to India?
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Amit Chopra

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Yes I am in Montreal, Canada and calling to India.
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Pierre

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Hi Amit,

Just to confirm what Paul said, you have to manually calculate the usage (minutes) of your calls by checking the call history of your phone. Once your bill is available, you'll be able to verify the minutes on it.
Just a heads up, as long as you don’t exceed 30 minutes a day, you’re good to go and won't be charged the additional fee of 2¢/min.

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Amit Chopra

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Thanks Pierre. Although its sad to know that I have to calculate it manually which is a tedious task in today's automated world.

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