how to validate sim card

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  • Question
  • Updated 4 years ago
  • Answered
I just changed my sim card now my phone is saying sim card not valid
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Arthur Cooper

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Posted 4 years ago

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Daniel Gunn

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Hi Arthur,

When you got the sim card, was it activated beforehand? If not you will need to activate the card via self serve.

Log in - Select Mobile Phone - Select Swap Mobile Phone (Under New Phone) - then click on New Sim Card in my current phone - enter in the sim card number then follow the next steps and finish on the confirmation page.

Hope that helps :)

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