how to unlock phone ?

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  • Question
  • Updated 2 months ago
My phone is currently locked under koodo and i want unlock it. when I called customer care they asked me to do it in online otherwise they said they will charge $10. Can someone tell me where I can unlock in online ? 
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Posted 2 months ago

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Dinh, Mobile Master

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Who did you call? Koodo or other carrier?

If you phone was from Koodo/Telus, the only method is going through calling/ messaging through facebook or visiting a Koodo Kiosk (some reported, if I recalled correctly).

You won't be charged $10 for unlocking. It is free
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Allan, Mobile Master

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Hmm, that rep was wrong as it is free to unlock and can't be done via self serve.
You can either call again or send them a message via Facebook or Twitter.