How to undo Payment Transaction

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  • Updated 4 years ago
  • Answered
Can someone help me to undo paying a bill. I accidentally choose a credit card that has been cancelled. i want to register another card for payment. But my balance is now 0.00. I don't want them to return the payment and then charge me for late payment.
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Deegirl Gia

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Posted 4 years ago

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Dennis, Mobile Master

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You will have to manually pay. If you cant do it in self serve since the payment amount is 0, then you will have to call in and speak to a rep to make the payment.
*611 on your koodo cell (it's a free call), Press 0 a few times to get to a person