How to report a Payment when no one is answering the phone

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  • Updated 6 months ago
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Kathryn McDonald

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  • upset why is no one answering the phone

Posted 8 months ago

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Bernard, Official Rep

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Are you able to use the automated option by dialing #227 Kathryn? 
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Kathryn McDonald

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It won’t let me do it myself, and I’ve been on hold for 33 minutes now
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Don Lancaster

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I'm trying to report a payment...pick up your phone! Yesterday I was on hold for 2 hours and today I'm on hold again...
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Shane Brock Lee

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I'm also waiting for a hour and a half. This is terrible . I'm looking for a new provider
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Goran, Mobile Master

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Afraid there isn't much that can be done besides waiting.  You cxan try right at 9am if at all possible. Or I guess you could port out if you're going to switch to another provider and you'll get a final bill to

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