how to registered un registered sim

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  • Updated 2 years ago
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earn lanuza

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Posted 2 years ago

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Chad Burr, Mobile Master

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What kind of phone do you have and where did you buy it?

First thing to try is powering down your device and removing the sim card and, if possible, the battery Wait a minute and then reinstall the sim and battery. Restart your device.


Didn't work?


Check and be sure you're not in Airplane or Flight Mode.


Still not working?


Navigate to your settings and mobile network settings.


Be sure that:

Network Selection is set to Automatic

USE 2G Only or USE GSM ONLY isn't selected


Network type typically should be "GSM\WCDMA PREFERRED"


Still not working?


Change NETWORK SELECTION to Manual

The device will perform a scan which could take up to 2 minutes. You'll be presented with a list of available networks. Choose Koodo or Telus from this list.Note: Doing this disables international roaming. Should you ever want to roam in the future you'll need to change this setting back to automatic


If your device still isn't working, check and be sure your bill is paid up and then give Tech support a call. It's free.


Hours of Operation

Monday - Friday: 10am - 9pm

Saturday: 9am - 7pm

Sunday: 9am - 7pm
(Edited)

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