How to purchase international add-on while abroad

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  • Updated 2 years ago
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I will need to purchase an add-on (International calls/text/data) while in Africa, when my new billing cycle begins. Can I do this by texting the appropriate code, or do I need to set it up online using Self Serve? Phone is Moto-E; I have a Canada-wide monthly plan.
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Bob Manson

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Posted 2 years ago

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Ivan, Mobile Master

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Self Serve. Add-on codes work only before leaving the country.
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Bob Manson

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So I can pre-purchase (while in Canada) an add-on for a future billing cycle?
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Goran, Mobile Master

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It will work immediately so I would do it the day of travel.
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Bob Manson

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Thanks for your replies; but this won't work because the add-on will run out at the end of the current billing cycle when I'm abroad, and I need it for the next cycle.
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Goran, Mobile Master

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You can either add it in self-serve or lately now you can us the code overseas so long as you're connected to roaming.

Is getting a local Sim not an option ?
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Bob Manson

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OK, thanks. I'll use Self Serve.

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