How to pay my reconnection fee of $35.

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  • Updated 3 weeks ago
Is there another way for me to pay my reconnection fee of $35, aside from calling? My phone is currently unregistered to the sevice. Can i possibly pay reconnection fee through my checquing accnt? Thank you
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DhEz Caan

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Posted 3 weeks ago

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Dennis, Mobile Master

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You must call in to reactivate and then pay your reactivation fee right away.
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DhEz Caan

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What number should i call? Can i possible can call even if my sim is unregistered?
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DhEz Caan

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I cant make call because it say no network service. My sim is unregistered. And they said i have to call #227 so i tried but the result was the same.
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DhEz Caan

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Or this actually.

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David, Mobile Master

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Seems like your phone is unable to connect to a network. If it could, and your SIM is not working, it would state ‘Emergency calls only’. Are you in an area with cell service?

Try 1-866-995-6636 from another phone to reinstate your plan.
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DhEz Caan

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My phone has been disconnected to the service and i paid my bill fully but i have to pay reconnection fee. I dont really know why but i will take your advice for sure. I will call the number you mention using my friend's phone thank you
(Edited)
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Josie, Employee

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@DhEz Caan, the reconnection fee is charged to your next bill when your services are restored.  Please call 1 855 325 6636 to discus your account.