how to pay a broken company?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

koodo cut off my phone service because my last credit card payment was declined do to a problem on koodos end of things. my service is suspended as of this mor ing and now i can't pay again because the self serve option is down . not very impressed. Fix it now koodo
Photo of joe

joe

  • 110 Points 100 badge 2x thumb
  • like koodo sucks

Posted 2 years ago

  • 1
Photo of Chadwick

Chadwick, Mobile Master

  • 33,092 Points 20k badge 2x thumb
Making demands on a community forum will absolutely not get the job done, please dial *611 from your phone.
Photo of joe

joe

  • 110 Points 100 badge 2x thumb
Sorry if my fruatration is misdirected. I dont know what the the comunity forum is exactly. My rudeness was ment for a koodo employee cause of the spot koodo put me in. Thanks for your help *611 worked. Phone is backup and running
Photo of Chadwick

Chadwick, Mobile Master

  • 33,092 Points 20k badge 2x thumb
No need to apologise. Were all customers here. There is a few employees around but chances are you will still need to call if we cannot fix ur issue through tips or self serve.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,898 Points 100k badge 2x thumb
Have you tried paying through the Koodo self serve app, I just used it a few hours ago to pay a bill with no issue at all.
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Are you getting any specific error messages when you try to make the payment?

This conversation is no longer open for comments or replies.