How to get an old phone number &account

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  • Updated 4 weeks ago
Old phone number
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Jana T S Eagle

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Posted 4 weeks ago

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Paul Deschamps, Mobile Master

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Can you explain more what you mean, do you mean you want your old account and phone number that's been deactivated before at some time? If so no you just need to open a new account and depending when your old account was cancelled your old number is probably gone
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If your prepaid account has been inactive for more than 90 days you won't be able to get either back. If less than 90 days then log in to your prepaid self serve account to get that information and activate base plan if you want to continue using it.