How to find out how much it cost to cancel account

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  • Question
  • Updated 3 years ago
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When using self serve service, can I find out how much it is going to cost me to cancel my account and pay off the remaining of my phone or do I have to make a call?
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Erin Harton

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Posted 3 years ago

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Sophia, Mobile Master

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You can find out from self service, Erin. Just see what is remaining on your Tab, and then add to that the amount of your final bill - if you haven't used any overage that is your regular monthly bill. That is all :)
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Dennis, Mobile Master

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You just pay for the remaining month in your billing cycle. Plus any owing tab and overages

Or the day that you cancel which will pro-rate your account and bill (which means if you used all your mins in one day and then cancel you are only prorated 1 days worth of mins and the rest is overages)