How to enable US roaming add-on?

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  • Updated 3 years ago
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What else must I do to get the US data roaming package to work?

I've purchase the US roaming add-on and am unable to get it to work.

I am in the New York.
It was purchase yesterday.
The add on appears on my account.
My phone is automatically selecting an AT&T carrier service.
My APN is pointing at sp.koodo.com.

I've tried all combinations of:
Celluar on, LTE on/off, Data Roaming on/off
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se

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Posted 3 years ago

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Chad Burr, Mobile Master

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You're not going to see Koodo

AT&T and regular APN are fine.

Your phone should be working ?
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Chad Burr, Mobile Master

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Is your regular bill paid and current?
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Dennis, Mobile Master

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Try Settings>Cellular>Cellular Data Network>Reset Settings

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