How to deal with Transaction Incomplete?

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  • Question
  • Updated 3 years ago
  • Answered
There is a question here. I am going to pay my balance of this month with my credit card. However, after I filled into my credit information and make a payment. It says "Transaction Incomplete. Reasons may include your card billing address not matching your account address, your last name not matching the last name on your account, or use of a credit card issued by a non-Canadian financial institution." But I checked they are the same address. Is there customer service for me to deal with it? Thanks
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Yang Lin

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Posted 3 years ago

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Kalandar Gaji

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For this Young Man contact u phone provider u using okay
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Dennis, Mobile Master

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How do you know this person is Young? Or a man?

We once had a member called Ken Shou who we assumed was a guy that turned out to be a lovely girl ;)
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Mayumi, Mobile Master

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*611 from your Koodo phone , option 5 for customer service.