how to cut the line off?

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  • Updated 4 years ago
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Hi, I lost my phone a week ago and I can't find it anymore. I just want to cut the line off because I don't want to buy a new phone. I already phoned the costumer service but when the guy transfered the line to what he said is the right person who handle the situation nobody answered the phone, I waited for maybe 30 minutes or more until the battery of the phone im using was dead. Now, all I want to know is how would I cut my line off?
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Posted 4 years ago

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Paul Deschamps, Mobile Master

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If you just want to suspend the lost phone so nobody can use it if they find it and run your bill up then go into self serve and there's an option for that. If you want to close your account you will have to call customer service, it's the only way unfortunately.

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