How to contact Koodo via Skype? (what is their user name?)

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  • Updated 4 years ago
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I want to close my account but I am out of the country and have no other way of contacting them....I will cancel my credit card if I have no other way but koodo will keep giving service without any pay for a while I guess. Too bad they don't have a better system....why is this option not in the self-serve? I owe nothing my tab is full.
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Étienne Melançon

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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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They don't have a user name, you need to call their phone number.
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Chris Petersens

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I have to believe most people when they leave any cellphone company to another they simply just take their number to them. What you call port. They never call koodo. The ones that do call must be to a large extent folks like the OP. And koodo doesn't stans a chance to retain them. That's all I'm saying.
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Chad Burr, Mobile Master

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and I agree but you know the OP in this case actually moved out of the country and didn't do anything to cancel the service before he left.
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Chris Petersens

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Agreed. That said you can cancel most things online, so people I guess believe, rightfully so that they can cancel cellpones online too.
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Chad Burr, Mobile Master

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it would appear for the most part that koodo wants people in using this and online resources before calling in. apparently that's not the case with canceling it want to talk the customer.

come to think of it the only thing I can cancel online are my utilities other than that my luxury services I would need to call in to cancel
(Edited)
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Chad Burr, Mobile Master

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Oops! I wrote "As far as not being online, I don't want to see why people are leaving and ifpossible retain them"

I meant:
As far as not being online, Koodo wants to see why people are leaving and if possible retain them
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Chad Burr, Mobile Master

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I
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Chad Burr, Mobile Master

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Robert, Mobile Master

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Hey there Etienne and everyone here.

Toll-free numbers are a free call on skype!
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Chris Petersens

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Awesome! Good to know!

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