How to contact koodo

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866

How can I contact koodo from abroad? I am in Mexico, I've tried calling the number several times +1 647-788-4337. It just says the call goes directly to hold, with no sound on the other end of the line, then after w minutes of silence the call just drops. How can I get a hold of them???
Photo of Debbie King

Debbie King

  • 70 Points

Posted 2 years ago

  • 1
Photo of BobTheElectrician


  • 57,372 Points 50k badge 2x thumb
You can send a private message on Koodo's Facebook or Twitter page. Reps responding have access to your account which we don't have on this board.
Photo of Mayumi

Mayumi, Mobile Master

  • 111,356 Points 100k badge 2x thumb
Or 1- 647-788-4337 , some people use skype or any other app to call them from abroad.

Photo of demon_390


  • 1,066 Points 1k badge 2x thumb
Skype generally works on  toll-free numbers so even if you don't have any credits left on your Skype account the call will usually go through.

Edit: Just tested that 1-866-995-6636 does work on Skype without any credits used. Might not be the clearest voice option but it is the cheapest if you have internet (eg WiFi, ethernet)
Photo of Daniel

Daniel, Employee

  • 5,574 Points 5k badge 2x thumb
Hi Debbie! Were you able to contact us to complete your request? 

This conversation is no longer open for comments or replies.