How to check prices of each phone numbers?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

Hello. I pay for two phone number with one bill.
I've been trying to figure out how to check which number cost how much.
I was able to do it once, but now I'm unable to do so. How do I check separate prices? It only shows as a whole price.
Thanks.
Photo of Nono KLO

Nono KLO

  • 130 Points 100 badge 2x thumb
  • Confused

Posted 4 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 112,930 Points 100k badge 2x thumb
Log into self serve > View your Bill > Select a monthly bill > open PDF
Summary of charges by user on page 3
Photo of Nono KLO

Nono KLO

  • 130 Points 100 badge 2x thumb
I down loaded for ipad, but wasn't able to do that, again... Is the app for a cell phone?
Photo of Mayumi

Mayumi, Mobile Master

  • 112,930 Points 100k badge 2x thumb
Does your self serve account looks like this?
Photo of Mayumi

Mayumi, Mobile Master

  • 112,930 Points 100k badge 2x thumb
And
Photo of Mayumi

Mayumi, Mobile Master

  • 112,930 Points 100k badge 2x thumb
When you opened PDF, you should be able to scroll down to page 3.
Page 1 : Account summary
Page 2 : Previous charges and payments
Page 3 : Summary of Koodo Tab by user / Summary of charges by user
Page 4~ : Individual bill info
Photo of Nono KLO

Nono KLO

  • 130 Points 100 badge 2x thumb
Thank you. I'll try doing that with my chrome book. It won't let me see it with my ipad for some reasons. Thank you for your help!! :)
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,584 Points 100k badge 2x thumb
I don't have 2 phones with koodo on the same account but I remember someone saying you can change to each specific # (phone) in the top right hand corner or the screen.
Photo of Nono KLO

Nono KLO

  • 130 Points 100 badge 2x thumb
Yes. I can change the number, but still can't seems to find the separate rate. Thanks for your post, though.

This conversation is no longer open for comments or replies.