how to change the phone that receives ebill

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  • Updated 5 months ago
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Two cells on the plan.  want to change the number that ebill text goes to.  can't figure out how?


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Heather MacLean

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Posted 5 months ago

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Allan, Mobile Master

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Login to self serve, click view my bill, scroll to the bottom and click edit next to bill notifications, chose the number you want to get the ebill notification.
(Edited)
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Heather MacLean

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there's no option to add a second phone number or edit the number the ebill text goes to?

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Allan, Mobile Master

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Hmm not entirely sure if you can add other numbers.
You can be sneaky about it and turn off text notifications but set the email to xxx-xxx-xxxx@msg.telus.com where the x's will be the number you want it sent to.
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Heather MacLean

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I tried to edit the email address, but it's the same one I use to log in to Koodo, so it seems to create a lot of other issues if I do that.
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Allan, Mobile Master

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Didn't actually try changing. What a silly way of going about that.
I'd suggest sending Koodo a message via Facebook and see if they can change the number for you.