How to change old plan ?

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  • Updated 3 years ago
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How do I change my current plan with old Tabs into other old plans through self serve? I can't find plan change button on my self serve now. My phone is android, motoG. I haven't paid off Tabs yet.
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Izumi

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Posted 3 years ago

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EmilX

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Log in, go to Phone Services, click on your profile, it will show your plan then just click change plan.
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Izumi

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Under view plan details? Seems it doesn't show any change plan to click, just showing my plan details. Can yoy explain how to go on the page you said? Thanks!
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Izumi

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Under view plan details? Seems it doesn't show any change plan to click, just showing my plan details. Can you explain how to go on the page you said? Thanks!
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Mayumi, Mobile Master

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Scroll down the page and you will see "change my plan"tag and more options.
You can change to one of the older plans through this. If you want to switch to a new plan, you will need to pay off your tab.

(Edited)
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Izumi

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Nothing found at the bottom of the page.
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Izumi

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Is my understanding correct that Self serve account is only on computers, not mobile phones?
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Daniel Kim, Mobile Master

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Yes i believe it is desktop only, although you may be able to access it from your phone's browser.
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Izumi

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Now i understand i need to use self serve on onternet, not on my app. Thank you for your help, all!
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Robert, Mobile Master

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Self serve is accessed from two ways

App : only on mobile
Internet site : mobile and desktop
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Izumi

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Thank you all!

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