How to change my phone number

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Photo of Steve Vellow

Steve Vellow

  • 82 Points 75 badge 2x thumb
  • extremely pissed off and thinking about leaving koodos

Posted 2 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 115,202 Points 100k badge 2x thumb
Log into self serve > Scroll down and Change phone number > choose your city and pick your number
Photo of Steve Vellow

Steve Vellow

  • 82 Points 75 badge 2x thumb
I changed provinces and selfserve won't change my address it said that it has and will take 15min to show on my account but that was 2. 5 hours ago koodos selfserve sucks bad
(Edited)
Photo of Goran

Goran, Mobile Master

  • 97,688 Points 50k badge 2x thumb
If you changed provinces then you will have to call in to change your number. It appears to be a measure used to prevent people from getting cheaper plans when they shouldn't.