how to change credit card info

  • 5
  • Question
  • Updated 1 year ago
  • Answered
hi i want to change my credit card payment to the other card
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Imran Syed

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Posted 4 years ago

  • 5
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Daniel Kim, Mobile Master

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This link will provide all the info you need Imran :) http://community.koodomobile.com/kood...
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Willy Reinhardt

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My current credit card will expire. I have now a new card that I want tp use
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Blue Bird Biker

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Elizabeth...  when I try that I keep getting this message:    ForbiddenYou don't have permission to access /account/selfserve/postpaid/P202135441351346878458 on this server.
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Josie, Employee

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Log into Self serve>Billing> and then under "Other helpful links:" look for "Register or change pre-authorized payment".  When to take these steps, are you getting the 'Forbidden you don't have permission' message?
(Edited)
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Gerry Trehearne

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How do I advise Koodo of credit card change.  I am on a monthly plan.
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Gerry Trehearne

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need to advise you of credit card change.  How do I do this?  I am on a monthly  account
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Gabriel, Employee

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Hey Gerry! :) You can update your credit card information on Self-Serve:

  1. Click on View my bill.
  2. Click on Register or change pre-authorized payment.

This can also be done on the IVR by dialing #123 option #3. 

Hope this helps!