How to cancel service while travelling (no calling/phone stolen)

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  • Updated 2 years ago
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I am travelling in SEA for a long time and my phone was just stolen so I would like to cancel my account. 
It is very difficult for me to call while away and I no longer have my phone so I can't do 611. 

How do I go about cancelling my service online?

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Posted 2 years ago

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Goran, Mobile Master

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Unfortunately you must call in. You can use a VoIP service to call the 1800 number for free. You do have the option to suspend service online but you will still be paying full price.
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Robert, Mobile Master

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VoIP service could be Skype for example!

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