How to cancel my preauthorised payments from credit card online? I don't use that phone number any more, so I want to stop the payments!

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  • Updated 4 years ago
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Eskender Rakhimov

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Posted 4 years ago

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Chris Petersens

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Do you want to cancel your phone or just the preauthorized payments? Either way, you have to call koodo as those cannot be done online.
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Eskender Rakhimov

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Yes, I want to cancel my phone! But I'm not in Canada, that's why I was wondering if it is possible to do online! Anyway thanks for your reply!
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Yannick

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Hi there, you will have to contact us over the phone in order to cancel the account. We can be reached from abroad at +1 647-788-4337. Thank you!

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