How to cancel a plan

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  • Updated 3 years ago
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Hi there, I currently have my account on seasonal hold as I was away in the UK for a few months but now that I'm back I would like to cancel my account. The seasonal account does not allow me to call the 1 (866) 995-6636 number required to cancel an account so I was wondering if I had any other options. I don't have a house phone or another cell phone. Thanks for your help
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Madison Margaret

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Posted 3 years ago

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Justin

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Dial the number from a friends hone or a payphone or any phone!

I find it hard to believe you cannot get access to a phone.
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Madison Margaret

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This response is hardly useful. I've told you I have no access to a phone and so informing me that you don't believe me is condescending and uninformative. I'm looking for solutions to my problem and this does not help me in any way.
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Nabil, Employee

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Hey Madison,

If you do not have access to another phone, what we recommend is sending us an email through this secure link (http://koo.do/11eMLdy) so that we can assist you. We will get back to you within the next couple of business days.

Thanks 

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Madison Margaret

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Thanks!

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