I'm in NB and have two accounts under the same acc't number but different names and each one has the 200min/100 data plan. On the Current Plan page of one of the names, there is, at the bottom of the page, 'Five Essentials View. Clicking on that takes me to the next page where there appears 'Add Five Essentials'. Clicking on it always takes me back to the Current plan page. How do I add the Five Essentials?