how to activate my phone again

  • 1
  • Question
  • Updated 2 years ago
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Andro Gil

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Posted 2 years ago

  • 1
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Sophia, Mobile Master

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What exactly is your question? Why is your phone/line deactivated?
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Goran, Mobile Master

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You need to call customer service to have it reactivated. 611 will still work from your phone. There is a 35 dollar reconnection fee so I'm not sure if you also paid that. I'd just call 611 to get I sorted out.
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Belinda Raro

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Why my phone is not reactivated though I paid my bill already..
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Goran, Mobile Master

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Did you call customer service to have it reactivated ?
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Jay Why

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if your phone is deactivated, it doesn't automatically  reactivate when you pay your bill. you have to call koodo and ask them to reactivate your phone
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Ivan, Mobile Master

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Also, if anyone is warned that their service will be deactivated unless they make payment, they need to call in even if they make a payment before their service is cut off as that payment may not register in time.

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