How to activate LG G5 phone + LTE TRIO SIM card that came with the phone in mail?

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  • Question
  • Updated 1 year ago
  • Answered
I recently received my LG G5 from Koodo. However, I am having trouble activating the phone as well as the Sim card. The Sim card number couldn't be registered online through "Prepaid Sim Card Activation" page. Please help! Thanks!
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Melody

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  • anxious

Posted 1 year ago

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Chad Burr, Mobile Master

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Are you getting an error message?
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Melody

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For prepaid activation? yes
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Bernard, Official Rep

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You bought an a phone with a monthly plan.Not a prepaid one. We do not sell prepaid phones online. Did you look in the box when you received it? There was a very easy instruction letting you know what next steps were. 
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Bernard, Official Rep

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I see all is well for you now.