how much to buy out my phone so as I may cancel my account

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  • Updated 1 year ago
I am wanting too know how to buy out my phone so as I may cancel my Phone and reason being that you are adding extra charges to my bill so I am out 

Thank You
Mike George
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Mike George

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Posted 1 year ago

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Daniel Kim, Mobile Master

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Hi Mike, it should say in Self Serve under "the tab". When you cancel your account, the remaining tab balance should be applied to your final bill. Also Mike, try checking your invoice to see where the charges are coming from because then you might be able to resolve these extra charges. Hope that helps :)
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Ivan, Mobile Master

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Just a heads up to not request the cancellation yourself if you are switching carriers and you want to keep your existing number.

What extra charges were added?
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Mayumi, Mobile Master

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Also, you should request unlock code before you switching carriers if you have an iPhone. (You could get unlock code cheaper from 3rd party if it's an android)