How many replacement phones are you allowed

  • 1
  • Question
  • Updated 3 years ago
  • Answered
IAM wondering how many replacement phones you are allowed to have if you pay the 7$ a month fee.
Photo of candace


  • 70 Points

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Unless you purchased the extended warranty, you're entitled to exactly zero (0) replacement phones. If your phone had a defect, you can send it in for warranty repair or replacement at the manufacturers discretion. Koodo can provide you a loaner phone while your phone is being assessed.

If you did purchase the extended warranty, you're eligible for two (2)replacements for a fee determined by the terms of your warranty agreement.

This conversation is no longer open for comments or replies.