how many banking days does it take for koodo to receive a payment?

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  • Updated 2 years ago
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can koodo charge me late fees for paying my bill on the correct date even though on self serve it shows that they didnt take off the amount i paid?
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Heather McCullough

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Posted 2 years ago

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Goran, Mobile Master

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It'll depend on the method of payment you use to do it but I would aim for 4-5 business/bank days before the due date time. Koodo is pretty good about it and generally so long as you pay before it would show up on the next bill you won't have a late payment fee.
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Bernard, Official Rep

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If you paid through your bank Heather they typically take a few days for forwarding the funds. Therefore if you paid right on the due date it would get to us on time. If you paid directly us, through self-serve payment is immediate and will reflect accordingly.  
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Heather McCullough

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I did pay it on time I paid it on June 30th the day it was due
(Edited)
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Bernard, Official Rep

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If you paid through bank it will take a few days for them to transfer the funds Heather, so it will miss the due date unfortunately.
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rikkster, Mobile Master

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If you're that close to the payment due date and you've paid through your bank, a call to customer service billing department with the banks confirmation of payment code has worked for me in the past. The better option is to pay 4 to 5 days in advance of the due date, if possible.

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