I'm not a customer yet but would lil to know what the warranty is on a preowned phone with koodo?
Do NOT buy the extended esecuritel warranty that they offer....I have been dealing with them for 2 MONTHS trying to have my broken 4 month old phone replaced as per the warranty agreement (which I have been paying for monthly for over 2 years). It's a scam, they offer to send you out a rotated 'refurbished' phone (basically someone else's piece of junk that also isn't working) and never the same model as yours. I don't believe they even refurb, I think they just test to see they come on and send them out to the next sucker. Yes I am an unhappy customer. Not with koodo, but with their choice of warranty coverage. Trust me, nobody I know....and I know tons!....will ever fall victim to this warranty scam if I can help it!