how long is the warranty on a preowned phone

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I'm not a customer yet but would lil to know what the warranty is on a preowned phone with koodo?
Photo of Bernadette Degaust Angle

Posted 3 years ago

  • 1
Photo of Mitchell Palmater

Mitchell Palmater

  • 12,996 Points 10k badge 2x thumb
Certified pre-owned phones from Koodo carry a 1 year warranty from Koodo.
which covers manufacturing defects and all internal and electrical defects.
Basically everything except physical damage, liquid damage, lost and stolen.
Photo of Laura Connolly

Laura Connolly

  • 60 Points
Do NOT buy the extended esecuritel warranty that they offer....I have been dealing with them for 2 MONTHS trying to have my broken 4 month old phone replaced as per the warranty agreement (which I have been paying for monthly for over 2 years). It's a scam, they offer to send you out a rotated 'refurbished' phone (basically someone else's piece of junk that also isn't working) and never the same model as yours. I don't believe they even refurb, I think they just test to see they come on and send them out to the next sucker. Yes I am an unhappy customer. Not with koodo, but with their choice of warranty coverage. Trust me, nobody I know....and I know tons!....will ever fall victim to this warranty scam if I can help it!

This conversation is no longer open for comments or replies.