How long does phone number stay active if I miss 2-3 monthly payments?

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If I miss a month or 2 on my monthly payments, how long does my phone number/sim card stay active? If I pay on the third month, do I have to pay the arrears or can I just pay for that month forward?
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Tina Fischer

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Posted 2 years ago

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If you're on prepaid, you need to topup at least once every 90 days to keep your number/account active. You don't have to pay for the months you didn't top up.

If you're a monthly customer, at that point you'd most likely be sent to collections (missing 2+ months payments) so I would actually call to make sure you haven't been sent to collections yet and I would make a payment as soon as possible to avoid that. On monthly yes you would have to pay for the months you missed.