How long before I can pay out my tab?

  • 1
  • Question
  • Updated 1 year ago
  • Answered
If I buy a new phone and put it on the tab. Let's say I want to pay it back in full as fast as possible. How long do I have to wait? Can I pay it back after day one? Or do I have to wait a few months?
Photo of Wabaladoum

Wabaladoum

  • 90 Points 75 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
90 days.
Photo of Ken

Ken

  • 362 Points 250 badge 2x thumb
I think you can pay it off day one but koodo will only provide unlock support after 90 days of service.
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
I believe you could pay it off on the next day, but you have to pay back activation credit and Bonus gift amount if you received it.
Photo of Daniel Hryb

Daniel Hryb

  • 3,830 Points 3k badge 2x thumb
No that is not true, as long as you continue service with Koodo you do not need to return the bonus gift.  You only need to give back the bonus gift if you cancel service within 15 days
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
You are right. I was mixing up with different post from other day. (That person wanted buy a phone and cancel the service right away.)
Photo of Melissa

Melissa, Employee

  • 11,748 Points 10k badge 2x thumb
Hey! just to clarify, a bonus gift will be charged back if a customer cancels within 90 days.  Thanks
Photo of Daniel Hryb

Daniel Hryb

  • 3,830 Points 3k badge 2x thumb
Yes, you can pay it out any time,(no difference between paying it out after a couple days or buying it outright from day 1)  but you need to wait 90 days to have Koodo unlock it if you want to take it to another carrier.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
If you take a tab, you can't pay it off in full for 90 days. You are not required to take a tab btw. You can opt to pay for the device in full up front if you wish. You can even make a partial payment towards the tab at the time of purchase so you can lower your monthly tab charge.

For more information about the tab see this link
http://help.koodomobile.com/getting-s...
(Edited)
Photo of Ken

Ken

  • 362 Points 250 badge 2x thumb
I think you can pay it off day one but koodo will only provide unlock support after 90 days of service.
Photo of Wabaladoum

Wabaladoum

  • 90 Points 75 badge 2x thumb
Thanks for the link Chad. From that link I've found another link with more specificity. So according to the following link, we need to wait 90 days before we can pay off our tab in full:
http://help.koodomobile.com/getting-s...
Photo of Wabaladoum

Wabaladoum

  • 90 Points 75 badge 2x thumb
Thanks everyone for the help. Happy new year!