How long after I cancel an account until it's processed?

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  • Updated 3 years ago
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I went to the Koodo kiosk at the mall the other day and got a new phone for me and cancelled my son's account. When I look online, his account is still there. His tab is paid off entirely. Does it take a while to process, or is it going to be there until the end of my billing period, or what is it the current way it's handled?
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Donald Taylor

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Posted 3 years ago

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Whatever changes made during a billing period, will be billed out, on the next billing date.
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Paul Deschamps, Mobile Master

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Did you call customer service and cancel your sons account?
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Mayumi, Mobile Master

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You will be able to see your account info for a few month after you cancelled your account.
Then it will be removed from online.

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