how do you activate your sim card for post paid

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  • Updated 2 years ago
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farrah murdock

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Posted 2 years ago

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Mayumi, Mobile Master

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Are you already a postpaid customer?
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Mathieu, Mobile Master

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For new postpaid customers:
Bring your phone and SIM card to a Koodo Kiosk and the rep will be able to activate the account for you.

For new prepaid customers:
Go to this link and sign up for a prepaid account. 

For existing postpaid customers wanting to switch SIM cards:
From the self serve overview, click on "Change phone", then select "New SIM card in my current phone", enter the new SIM card number and you're all set!
(Edited)
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BobTheElectrician

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If that option does not appear in your self-serve, you will have to call customer service.
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Bernard, Official Rep

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@ Bob, FYI. "change phone" is back online as of last week, so customers can do it themselves again.
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ahlamabdulhussien

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I buy phone form Kodoo OK I have been with them for long time pay my bill to day what going on I have my email every thing my son he activate
(Edited)
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Bernard, Official Rep

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Not sure if I follow....what's the issue?

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