How do I speak with a real person about charhes on my account. I finally spoke with someone after a 3 hour wait and I was disconnected or hung up on.
I have 500 anytime canada wide minutes and unlimited evenings and weekends after 5pm. I was charged for overages on airtime for calls that were made after 5pm and only on one day. I understand if I went over the 500 minutes but from what I can see online I did not go over.