How do I use purchased top-up voucher on seflserve prepaid account?

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  • Updated 2 years ago
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I have a prepaid phone account, setup on automatic top-up of $15 for base plan monthly. My daughter bought me a $50 top-up voucher and I would like to use it to buy more talk booster.

Can someone please give me step by step instructions on how to apply top-up voucher to buy talk booster on self-serve? 

I cannot seem to find a place / feature to do that after logging in self-serve. I can only find the function of Automatic top-up by debit / credit card but no place for top-up voucher.

Many thanks! 
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Lydiaa Coupon

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Posted 2 years ago

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Nabil, Employee

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Hey Lydiaa,

If you've got your vouchers you should be able to add it to your account easily. Please login to your Prepaid Self-Serve and then click on "Top up", choose "Top-up voucher" and enter the Top-up PIN. Then you'll be able to choose your plan and boosters.