How do I unlock the SIM card from my phone

  • 1
  • Question
  • Updated 3 months ago
  • Answered
Photo of Frances Etienne-Charlie

Posted 2 years ago

  • 1
Photo of Erwin


  • 23,576 Points 20k badge 2x thumb
Is it asking for the PUK code?
Photo of Daniel

Daniel, Employee

  • 5,712 Points 5k badge 2x thumb
Hi Frances! Can you send us an email so we can look into this?
(Social Media as  type)? We'll be glad to help you with that. Don't forget to enter your credentials when prompted :) 
Photo of Chi Fun Cheung

Chi Fun Cheung

  • 60 Points
How do I  get my sim card unlock code?
Photo of Mats


  • 7,002 Points 5k badge 2x thumb
If you are looking for PUK code(sim unlock) you are going to have to contact Koodo to get it.

*611 from your mobile phone or try messaging them on facebook or twitter.

If you just want the unlock code to use with another carrier then you can do it through self serve.