How do I unlock my account?

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  • Updated 3 years ago
  • Answered
My koodo account was locked because I entered the password wrong 5 times in a row. But how can I unlock it? I tried to call 611 on my phone and I heard the whole automatic service thing three times and I could find a option that says "account support". Anyone knows what I should do?
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Jason Wu

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Posted 3 years ago

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Hellothere

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Didn't the website tell you to just wait for an hour?
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Eugene

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Should work if you wait a bit.
However, if it doesn't work, just call Koodo customer service on a different phone.
:)

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