how do I turn data back on after it was shut off due to the new shock free data?

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  • Updated 5 months ago
how do I turn data back on after it was shut off due to the new shock free data? My new billing cycle has started but my data will not work. How do I turn it back on? I've tried all my options on my phone, so it appears to be a Koodo issue and not being turned on from their end
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Derek Macleod

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Posted 5 months ago

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Ranjan, Official Rep

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Hi Derek - Your cycle has indeed reset, so your new data bucket would've automatically been made available.
Everything looks to be fine on your account. If data still isn't working, have you tried restarting your phone?
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Fauder

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Just restart your phone!
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Dennis, Mobile Master

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Thats what Ranjan said
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Robert, Mobile Master

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The data doesn't reset when the count reaches 0, but the day after.