How do I talk to someone in person

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  • Updated 7 months ago
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I just received a credit score and apparently I owe you some money that has gone to collection I was unaware of this I assumed that I had prepay until recently who do I contact about this
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Dee Parker

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Posted 7 months ago

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Allan, Mobile Master

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I believe you have to contact the collection company as it is now out of Koodo's hands.
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Ivan, Mobile Master

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This is correct. While Koodo may be able to shed some light on what happened for you, the collections agency is now responsible for any outstanding balance.