How do I suspend data only

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  • Question
  • Updated 11 months ago
  • Answered
All I want to know is how to suspend data
This is a terrible site
All I want to do is have the ability to suspend data on a teenagers phone when I want
This is the most difficult thing to do with Koodo
I never had this issue with any other carrier
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  • mad

Posted 11 months ago

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Mayumi, Mobile Master

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Log into self serve > View Plan > Addon. Manage > Add "Data block w Pic. $2/mo
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Bernard, Official Rep

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Tammy, your teenager is on a shock free data plan so once the data in the plan is used up in the month it is automatically blocked. Is the issue that your child unblocks it despite being asked not to incur overage charges?