How do I set my PIN?

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  • Updated 3 months ago
I never created a pin when I set up my self serve account, how do I go about setting one up?
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Amanda Gz

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Posted 3 months ago

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Paul Deschamps, Mobile Master

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Do you mean the pin you would have set up when you first signed up? You would have told the salesperson a 4 digit pin when your signed up with koodo they ask you what you would like your pin to be
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Amanda Gz

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I set up my account online
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Amanda Gz

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It never asked me to set up a pin
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Dinh, Mobile Master

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I think you could try either 1234 or your last 4 numbers of your phone number. It might work. You also should change your PIN in your selfserve if it wasn't set by you. I beliieve it was in "my profile" of selfserve
(Edited)
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Amanda Gz

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I tried to reset it in the self serve but it requires your old pin which I don’t have :(
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Dinh, Mobile Master

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I would try 1234 and last 4 digit of your phone number as your "old PIN".
If it doesn't work, you would need to contact Koodo to ask them to reset it for you.