How do I retrieve my service agreement when I purchased my new phone tthrough koodo I can't find my purchased phone agreement or # on my mobile koodo account
- 90 Points
- anxious, and really need this to provide toget a new phone thru the koodo extended warranty thing I pay into each month. I don't have a phonew till I can get this proof to them
Posted 1 year ago
Hi there - do you still have you order number handy? If you can share that, we can look into the order and make sure that the account has been activated. Also, have you received an email inviting you to validate and set-up your self serve account? In order to initiate the account you will need to follow the steps provided in that email and cannot directly do so by visiting the site.