How do I restore a phone that was listed stolen?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

I am having no luck finding the link online to restore my service. Everytime I think I find it and click the link I get redirected back to the first page of self-serve, because its switching between old and new layout. Please help, thanks.
Photo of Jade Porter

Jade Porter

  • 70 Points
  • frustrated

Posted 3 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 187,758 Points 100k badge 2x thumb
You have to call koodo to tell them you found your phone (to un-blacklist it).

You should be able to unsuspend your account on self serve, but if it is not working, just tell them the self serve site is not working and they can fix that for you.

1 (866) 995-6636

This conversation is no longer open for comments or replies.