How do I restore a phone that was listed stolen?

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  • Updated 3 years ago
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I am having no luck finding the link online to restore my service. Everytime I think I find it and click the link I get redirected back to the first page of self-serve, because its switching between old and new layout. Please help, thanks.
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Jade Porter

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Posted 3 years ago

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Dennis, Mobile Master

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You have to call koodo to tell them you found your phone (to un-blacklist it).

You should be able to unsuspend your account on self serve, but if it is not working, just tell them the self serve site is not working and they can fix that for you.

1 (866) 995-6636

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