How do I reset my voicemail password through self serve?

  • 2
  • Question
  • Updated 3 years ago
  • Answered
I know i should be able to reset the password through koodo self serve but i cant see how. Does anyone know?
Photo of brooklyn downer

brooklyn downer

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 2
Photo of LairdC

LairdC

  • 5,164 Points 5k badge 2x thumb
Well, it's frustrating as hell, but I think I figured out a short cut.
1. Log into self serve
2. Under your account you will see a box that says "Can't find what you are looking for"
3. Click on Five Essentials (I know it doesn't make sense but that's the only way I was able to get back to their old site
4. Once on the old site look at the black tab, right next Five Essentials is the Voicemail Password tab.

Hope this helps!
Photo of Karine

Karine

  • 2,422 Points 2k badge 2x thumb
Hi Brooklyn! Were you able to do the changes? Keep us posted!

This conversation is no longer open for comments or replies.