How do I remove the $7/month Koodo Phone Protection Add-on.?

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How do I remove the $7/month Koodo Phone Protection Add-on. She saleswoman convinced my daughter to add it for a few months until she got used to the new phone. Now it is time to cancel it, but the message says "Some add-ons can't be removed." Help
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SB

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Posted 9 months ago

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Allan, Mobile Master

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You have to contact Koodo to remove this add-on. Send them a message via facebook or any of the methods in the contact us section below.

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