how do i remove international voice and data roaming from my plan?

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  • Updated 3 months ago
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I have removed the US and international travel plan but when I try to remove the international voice and data roaming is says that I can't do it and to "contact us" for that.  Can't seem to find where to go from here.  The "contact us" takes me to this forum.
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Crystal

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Posted 3 months ago

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Allan, Mobile Master

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When you reach the contact us page at the top it says:
"Ask the Community, Email Us, Call us"

Anyways, you can message Koodo via facebook or twitter or dial 611 from your Koodo phone to call them.
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Crystal

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and if I have to call them on 611 will I be charged a service fee for that?
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Goran, Mobile Master

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If it's not working when you try it then you won't be charged. If you can do it yourself and it works then you get charged but it's not working.
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Bernard, Official Rep

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There is no reason to remove those feature Crystal. They are simply sitting in the background. Without them you won’t be able to use your phone next time you go travelling.

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