how do I re-active my existing plan and phone number, which was put on hold Nov. 2014?

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  • Updated 1 year ago
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Posted 3 years ago

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Mayumi, Mobile Master

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Log into self serve and pick a new plan.
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Kuldeep Bhangal

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what i have one phone active and do not want to change that, want to activate second number which is on hold.
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Mayumi, Mobile Master

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Please use this link to create a new post.
https://community.koodomobile.com/koodo/topics/new

And we need more info to help you.
What is your situation?  You have 2 lines under 1 account or 2 separate accounts?
Postpaid or prepaid?...etc. 
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Kuldeep Bhangal

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Two lines one account. Monthly payment plan. One line still active.